If you’re a cryptocurrency holder in Ledger, it’s time to be extra vigilant. Recently, it has been revealed that scammers are targeting users of Ledger, a hardware crypto wallet, in a brazen manner.
Influencer Raising the Alarm
On November 15, Scott Melker, a well-known crypto influencer, shared that one of his followers on a certain platform lost their cryptocurrencies. How? By using a Ledger wallet. What happened? A user, while checking their Ledger Nano S wallet, encountered a synchronization error – API 503 HTTP. This raised their suspicions. They decided to contact Ledger’s technical support, but that’s where things started to get tricky. Unexpectedly, Ledger’s ‘technical office’ contacted them directly. This should have been a red flag. Technical support typically doesn’t respond this quickly.
Impersonated Director in Action
Who reached out? Allegedly, it was the “Director of Technology.” But think about it – when do top executives personally handle such customer issues? Supposedly, this ‘director’ guided them through a process to install a ‘patch’, instructing them to visit a website and enter their device details and passwords. The victim mentioned that there was talk of end-to-end encryption and a need for synchronization. But as it turned out, it was a trap.
Rapid Loss of Cryptocurrencies
Everything happened quickly and under pressure. As a result, within minutes, the user realized that their account on Ledger was completely emptied. So what’s the lesson? The victim fell into the trap, handing over their cryptocurrencies to the scammers. Remember, genuine technical support will never ask for your passwords. The puzzling part is how the scammers took over Ledger’s support channel and impersonated a company director. To understand this, we need to go back to 2020, when there was a breach on Ledger’s server leading to the leakage of client data. It’s possible that other important company data leaked as well. But that remains speculative.